PROTOCOL covid-19

Anti Covid-19 Security measures

We are looking fordward to your visit to provide the usual wellness with more safety than ever.

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+34 964 300 250

Advance reservation

Previous appointment required to control the maximum capacity limits

Control of capacity

Control of capacity to avoid crowds in the different facilities

Use of bathing caps and flip flops

The use of bathing caps and flip flops is mandatory, we recommend using diving goggles

Disinfection measures

We have implemented a strict safety and hygiene protocol in accordance with the current regulations

Hygiene measures

Availability of hydrogel solution for the use of customers.
Disinfection of room keys and payment terminals after any use.

Safety distance

Distance markers, indicated by vinils installed on the floor and information bases.

Installation of protective screens at the reception desk.

Redistribution of forniture to facilitate the sanitizacion.

Staff

All our employees are trained in the procedures and use of the new security measures.

All our employees will be protected by means of specific personal protective equipment (PPE).

Other measures and usual questions

How many people can we go together?

The access to the thermal center will be by appointment, so if you come together, schedule will be assigned to each one.

How far in advance should I call to reserve the use of the Thermal Center?

It is recommended to call a week in advance, especially if you want to go on the weekend in order to have more available timetables.

Are there masks/gloves/hydroalcoholic gel in the facilities?

We have placed hydroalcoholic gel dispensers throughout the facilities available to our customers.

In which spaces is the use of gloves and mask mandatory?

A safety distance of 1.5m between people must be respected. The use of a mask is mandatory as long as the distance of 1.5 meters cannot be guaranteed.

Will there be a specific place to deposit disposable masks and gloves?

Bins with lids and pedals have been placed to dispose them.

“It’s not just changing your life. It’s to lengthen life and live better”.

Dr. Joaquín Farnós